Shipping Policy
Thank you for shopping with Saimora! We are committed to providing you with the best drop shipping experience possible. Please read our shipping policy carefully to understand how your orders will be processed, shipped, and delivered.
Order Processing Time:
- Once your order is placed and payment is confirmed, it will be processed within 4-6 business days.
- Orders are processed Monday through Friday, excluding weekends and holidays.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods:
- We offer standard shipping for all orders.
- Shipping costs are calculated based on the weight of the items and the destination.
- We partner with reputable shipping carriers to ensure your orders are delivered safely and on time.
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Expedited shipping options may be available for an additional fee, depending on your location.
Shipping Times:
- Estimated shipping times vary depending on your location and the shipping method selected.
- Domestic orders within India typically arrive within 5-7 business days after processing.
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International orders may take 7-21 business days to arrive, depending on customs clearance and other factors.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information.
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You can track the status of your order by clicking on the tracking link provided in the email or by logging into your Saimora account.
Shipping Restrictions:
- We currently ship to select countries worldwide. Please check the list of available shipping destinations during checkout.
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Certain products may be restricted from international shipping due to customs regulations or other restrictions.
Delivery Issues:
- While we strive to deliver your orders on time, unforeseen circumstances such as weather delays or carrier issues may occur.
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If your order is delayed or lost in transit, please contact our customer support team for assistance. We will work with the shipping carrier to resolve the issue as quickly as possible.
Shipping Fees:
- Shipping fees are calculated based on the weight of your order and the shipping destination.
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Any applicable taxes or duties imposed by customs authorities are the responsibility of the customer.
Cancellation Policy
We understand that circumstances may arise where you need to cancel your order. Please review our cancellation policy below:
Order Cancellation:
- You may cancel your order within 24 hours of placing it for a full refund.
- To cancel your order, please contact our customer support team by phone or email with your order details.
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Once your order has been processed and shipped, it cannot be canceled.
Refund Process:
- If your order is eligible for cancellation and a refund, the refund will be processed within 4- 6 business days.
- Refunds will be issued to the original payment method used for the purchase.
- Shipping fees are non-refundable unless the cancellation is due to an error on our part.
Cancellation Fees:
- Orders canceled after 24 hours of placement may be subject to a cancellation fee.
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The cancellation fee will be deducted from the refund amount and will vary depending on the order value and processing stage.
Contact Us:
If you have any questions or concerns about our shipping or cancellation policy, please feel free to contact us:
Address: 3-5-963, Krishna Sai,
Narayanaguda, Street no 5,
Hyderabad, Telangana - 500029
We appreciate your business and look forward to serving you at Saimora!